Whole Systems Analysis & Research

Black Radley Insight uses data and research techniques
to improve organisational wisdom and decision making.
We work with organisations across the public and
private sectors to help strengthen performance.

Databank benchmarking

Good decisions are helped by an understanding of context, comparable examples, and relevant modelling, captured in a databank of such resources. We invest in the development of databanks, particularly for cultural and public service functions.
  • Benchmarks and heuristics
  • Performance metrics
  • Comparator analysis
  • Mapping and modelling

Big Data analysis

The term “Big Data” applies to extremely large data sets that may be analysed computationally to reveal patterns, trends, and associations, especially relating to human behaviour and interactions. We have developed an expertise in just this analysis.
  • Patterning and analysis
  • Interpretation and embedding

Human factors design

Human factors is the scientific discipline concerned with the interactions among humans and other elements of a system, and with how that understanding can be used to optimize human well-being and overall system performance. We use these tools in the implementation of service organisational and systems effectiveness.
  • User experience mapping
  • Ergonomic modelling
  • Lean implementation
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